Privacy Policy & GDPR Compliance Statement
1. Introduction
This Privacy Policy ("Policy") governs the processing of personal data by Tridentra Consulting (OPC) Pvt. Ltd., a Wyoming, United States registered entity ("Company", "we", "us", "our"), in connection with the provision of trademark consultancy, business advisory services, domain and website services, technology solutions, and associated professional services to clients globally.
This Policy is drafted in accordance with:
- Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR)
- Applicable U.S. Federal and State Data Protection Laws.
We affirm our commitment to lawful, fair, transparent, and secure processing of personal data.
2. Categories of Data Collected
We may collect:
- Identity Data (name, business name, role)
- Contact Data (email, phone, postal address)
- Account Data (login ID, encrypted password)
- Transaction & Billing Data
- Communications Data
- Technical Data (IP address, browser type, device ID, access logs)
We do not collect or process sensitive personal data unless voluntarily provided and necessary for service delivery.
3. Legal Basis for Processing (GDPR Article 6)
Processing is conducted on one or more lawful grounds:
- Consent (voluntary data submission and form completion)
- Contractual Obligation (service delivery and client onboarding)
- Legitimate Business Interests (fraud prevention, service enhancement)
- Legal Compliance (regulatory records, billing and tax documentation)
4. Purpose of Processing
Personal data is processed strictly for:
- User account creation and authentication
- Communication regarding service delivery
- Preparation of filings, reports, and advisory outputs
- Payment processing through secure third-party gateways
- Platform improvement, analytics, and security monitoring
We do not sell, rent, license, disclose, or trade personal data to third parties under any circumstance for marketing or commercial gain.
Note: All trademark search services are final and non-refundable. For complete terms regarding refunds and services, please review our Refund Policy and Terms of Service.
5. International Processing and Transfers
Data may be processed or stored in the USA or other jurisdictions using secure servers.
Where transfers occur, we rely on:
- Standard Contractual Clauses (SCCs)
- Security frameworks and encryption controls
6. Data Retention
Data is retained only for the period:
- Required to deliver contracted services,
- Required by applicable law for accounting and compliance,
- Or until the user requests deletion where legally permitted.
7. Data Security Measures
We employ commercially reasonable and industry-standard safeguards including:
- SSL/TLS encryption
- Password hashing and secure credential storage
- Access control and role-based security segregation
- Continuous monitoring and threat mitigation
No system can guarantee absolute security; however, we maintain and review security controls regularly.
8. User Rights Under GDPR
EU/EEA users are entitled to:
- Right of Access
- Right to Rectification
- Right to Erasure ("Right to be Forgotten")
- Right to Restrict Processing
- Right to Object to Processing
- Right to Data Portability
- Right to Withdraw Consent at Any Time
Requests may be submitted via email to:
privacy@globaltmsearch.com
Or use our online GDPR Data Rights Request form.
9. Cookies
We use cookies solely for security authentication and performance enhancement. Cookies may be disabled via browser settings.
10. Disclaimer and Limitation of Liability
To the maximum extent permitted by applicable law:
- The Company shall not be liable for indirect, consequential, incidental, punitive, or special damages arising from data breaches, unauthorized third-party access, or user negligence.
- Users are responsible for safeguarding their login credentials and access environments.
11. Policy Amendment
We reserve the right to modify or update this Policy. Revisions will be published with an updated effective date.
12. Contact Information
Website: www.globaltmsearch.com
Questions or Concerns? If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at privacy@globaltmsearch.com or use our GDPR Data Rights Request form.